What to Know About Taking a Taxi in Shanghai

Shanghai is a bustling metropolis where taxis are a popular and convenient way to get around. Whether you're heading to a business meeting, exploring the city's attractions, or returning to your hotel after a late night, taxis provide a reliable mode of transportation. However, navigating the taxi system in a foreign city can be daunting. Here’s an in-depth guide on what to know about taking a taxi in Shanghai, including tips, etiquette, and important precautions.

Types of Taxis in Shanghai

Shanghai's taxi fleet is extensive, and you'll encounter several types of taxis on the streets. Knowing the differences can help you choose the right option for your needs:

  • Standard Taxis: Most of the taxis in Shanghai belong to well-known companies like Dazhong, Qiangsheng, and Jinjiang. They are usually painted in distinctive colors—yellow, green, or blue. These are reliable and regulated by the city government.
  • Premium Taxis: Some taxi companies offer premium services with larger and more comfortable vehicles. These taxis are more expensive but are ideal for long trips or when traveling with extra luggage.
  • Ridesharing Services: In addition to traditional taxis, ridesharing apps like Didi are widely used in Shanghai. These services often provide more transparent pricing and the convenience of app-based booking.

Finding a Taxi

Hailing a Taxi

Hailing a taxi on the street is a straightforward option. Look for taxis with the "For Hire" light illuminated in the front window. You can wave to signal the driver. Keep in mind that during rush hours or bad weather, it might be harder to find an available taxi.

Taxi Stands

In busy areas like airports, train stations, and shopping districts, you'll often find designated taxi stands. These are orderly and avoid the hassle of competing with others to hail a cab.

Using Ridesharing Apps

Apps like Didi Chuxing are incredibly popular in Shanghai. They allow you to book a ride in advance, view fare estimates, and avoid language barriers by setting your destination within the app.

Tips for Taking a Taxi

Ensure the Meter Is On

All legitimate taxis in Shanghai are required to use a meter. Make sure the driver turns it on at the beginning of your trip. The starting fare for most taxis is reasonable and increases based on distance and time.

Carry Small Bills

Taxis in Shanghai primarily accept cash or mobile payments. If you’re paying in cash, have small bills or exact change to avoid complications. Alternatively, you can pay using Alipay or WeChat Pay if the driver accepts it.

Use Landmarks for Directions

While most drivers are familiar with popular destinations, language barriers can sometimes pose a challenge. Use well-known landmarks or show the destination written in Mandarin to ensure clear communication.

Be Aware of Peak Times

Rush hour traffic in Shanghai, typically from 7:30 AM to 9:30 AM and 5:00 PM to 7:00 PM, can significantly increase travel times and fares. Plan your trips accordingly to avoid delays.

Common Scams and How to Avoid Them

Overcharging

Some drivers may attempt to overcharge tourists by not using the meter or taking unnecessarily long routes. Insist on using the meter and familiarize yourself with basic routes to your destination using apps like Google Maps.

Fake Taxis

Unauthorized or unlicensed taxis, known as "black cabs," may not adhere to city regulations and can be unsafe. Stick to taxis from reputable companies or use ridesharing apps to ensure reliability.

Language Barriers

Drivers may not speak English, which can lead to misunderstandings. Prepare your destination name in Mandarin or pinyin before getting into the taxi.

Airport and Train Station Transfers

Pudong International Airport

Taxis from Pudong Airport operate 24/7 and provide a straightforward option for reaching the city center. The fare typically ranges between 150–200 RMB, depending on traffic and your destination.

Hongqiao Airport and Train Station

Hongqiao is closer to downtown Shanghai, and taxi fares are usually lower. Expect to pay around 50–80 RMB for a trip to central areas like People’s Square.

Beware of Solicitors

At major transit hubs, you may encounter individuals offering taxi services without a meter. Politely decline these offers and head to the official taxi stand.

Night Travel in Shanghai

Shanghai’s nightlife is vibrant, and taxis are a convenient way to get home late at night. However, a few additional tips can make your nighttime travel safer:

  • Pre-Book a Ride: During late hours, especially after midnight, finding a taxi can be challenging. Use a ridesharing app to secure a ride in advance.
  • Share Your Trip Details: If traveling alone, share your trip details with a friend or family member for added security.
  • Extra Charges: Some taxis apply a nighttime surcharge (usually after 11:00 PM). Confirm this when starting your trip.

Ridesharing vs. Traditional Taxis

Advantages of Ridesharing

  • Transparent pricing and detailed trip records.
  • App-based communication reduces language barriers.
  • Flexible payment options, including international credit cards.

Advantages of Traditional Taxis

  • No need for an app or internet connection.
  • Easy to hail from the street in most areas.
  • More widely available in less urbanized parts of the city.

Local Etiquette When Taking a Taxi

  • Greet the Driver: A simple “ni hao” (hello) can set a friendly tone for the ride.
  • Be Patient: Shanghai's traffic can be unpredictable, so allow extra time for your journey.
  • Leave a Tip?: Tipping is not customary in China, and most drivers do not expect it. However, rounding up the fare as a gesture of goodwill is appreciated.

Emergency Numbers and Assistance

  • Shanghai Taxi Hotline: Dial 96822 to file a complaint or retrieve lost items.
  • Police: For emergencies, dial 110.
  • Translation Services: Apps like Google Translate or iTranslate can help bridge communication gaps if needed.

Final Thoughts on Taking Taxis in Shanghai

Understanding the taxi system in Shanghai can greatly enhance your travel experience. Whether you choose traditional taxis or ridesharing services, knowing the ins and outs of local transportation will make your journey more enjoyable and stress-free.